Almost all you need to know!
Do you need a reservation?
You do not need a reservation to play, but walk-ins are based on what is available. We do strongly recommend reservations especially if looking for a certain time or room.
Will we be truly locked in? What if I am claustrophobic?
No, there will be 2 doors. The entrance to the experience door will not be locked due to fire department regulations. There will be a second locked "escape" door to end the game. The rooms are somewhat spacious at approximately 400 square feet.
Will we be able to communicate from inside the rooms?
Yes, you will have a video intercom to communicate with the Gamemaster or other rooms if playing with friends. These will be used to gather hints or leave the room if needed.
What if we don't solve the game in the hour given?
We have built in extra time into our schedule to allow you up to two to finish if wanted!
Can the game be made harder or easier at our request?
Rooms do have predetermined difficulties. At check-in you can inquire about if there is an easier or more difficult room available.
Who will enjoy the game the most?
Tourists, families, dates, team building, friends night out, special occasions, gamers, and anyone who enjoys a good puzzle!
How many can be in a team?
Teams are from 2-8. We have put 11 in a room but it is quite crowded. With an e-mail or call, the entire facility
can be rented depending on availability. This will allow up to 40 friends or workmates to all compete at the same time.
Are you ADA compliant?
Yes! We are on the ground floor and there is access to all rooms as well as the restrooms.
Will we be able to bring in our cell phones?
Yes, and we have locking trunks to store your valuables if you'd like at each room's entrance. There is nothing you can google to help!
How long does the experience last?
Approximately 90 minutes from start to end, 2 hours for the harder rooms. Arrive 15 minutes early to get briefed on your room, fill out a waiver and dress up if you like.
Can the entire experience be rented?
Yes, if no one has booked for your chosen session times, the entire venue can be booked out. Also e-mail and ask us, we will open gladly for parties and corporate event during non-opening hours.
Will anyone be added to my group or family?
No, once booked or reserved the experience is yours, no one will be added.
How many scenarios do you have?
We have five possible scenarios, unless one is closed for repairs or replacement.